Our 100% satisfaction guarantee

We offer you products of the highest quality and guarantee 100% satisfaction. If an item does not meet your expectations, you can return or exchange it within 30 days without giving any reason.

If you want to return or exchange products, please contact us by email (support@hs-activa.com) and we will be happy to help you.

The return period begins with receipt of the goods. The timely dispatch of the goods is sufficient to meet the deadline.

After we have received your return, we will transfer the full value of the goods to your account within 7 days or exchange the goods according to your wishes. Unfortunately, we cannot refund shipping and cash on delivery costs. The customer bears the cost of returning the goods.